In Short:

Much research on making agents useful and safe focuses on directly modifying their behaviour, such as by training them to follow user instructions. Direct behavioural modifications are useful, but do not fully address how heterogeneous agents will interact with each other and other actors. Rather, we will need external protocols and systems to shape such interactions.

Abstract

AI agents plan and execute interactions in open-ended environments. For example, OpenAI’s Operator can use a web browser to do product comparisons and buy online goods. Much research on making agents useful and safe focuses on directly modifying their behaviour, such as by training them to follow user instructions. Direct behavioural modifications are useful, but do not fully address how heterogeneous agents will interact with each other and other actors. Rather, we will need external protocols and systems to shape such interactions. For instance, agents will need more efficient protocols to communicate with each other and form agreements. Attributing an agent’s actions to a particular human or other legal entity can help to establish trust, and also disincentivize misuse. Given this motivation, we propose the concept of \textbf{agent infrastructure}: technical systems and shared protocols external to agents that are designed to mediate and influence their interactions with and impacts on their environments. Just as the Internet relies on protocols like HTTPS, our work argues that agent infrastructure will be similarly indispensable to ecosystems of agents. We identify three functions for agent infrastructure: 1) attributing actions, properties, and other information to specific agents, their users, or other actors; 2) shaping agents’ interactions; and 3) detecting and remedying harmful actions from agents. We provide an incomplete catalog of research directions for such functions. For each direction, we include analysis of use cases, infrastructure adoption, relationships to existing (internet) infrastructure, limitations, and open questions. Making progress on agent infrastructure can prepare society for the adoption of more advanced agents.

About the author

Gillian Hadfield

Bloomberg Distinguished Professor of AI Alignment and Governance, School of Government and Policy and Whiting School of Engineering

Gillian K. Hadfield’s research focuses on innovative design for legal, regulatory, and technical systems for AI, computational models of human normative systems, and building AI systems that understand and respond to human values and norms.

Seth Lazar

Professor, school of government and Policy

Seth Lazar is a leading voice in the moral and political philosophy of artificial intelligence, bridging traditional philosophical ethics with contemporary technological challenges.